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Frequently Asked Questions
Find quick answers to your most common service and support queries.
1. What types of products do you repair or service?
We service a wide range of IT products (Laptops, Desktops, Printers, etc.) and Non-IT appliances (ACs, Refrigerators, Washing Machines, and more).
2. Do you offer onsite support?
Yes, our certified engineers provide reliable onsite support across multiple cities in India.
3. How can I book a service request?
You can book a service directly from our website or mobile app in just a few simple steps.
4. Are your technicians certified?
Absolutely. All our technicians are certified professionals with extensive hands-on experience.
5. What is the usual response time after booking a service?
Technician visits are generally scheduled within 24 to 48 hours based on your location and availability.
6. Is there a service visit or inspection fee?
Yes, a nominal fee is charged for diagnostics. The final cost will depend on the required repairs or parts.
7. What are the available payment options?
We support UPI, debit/credit cards, net banking, and cash after service completion.
8. Do you offer any warranty on repairs?
Yes, warranty is provided based on the type of service and product. Details are shared during the service process.
9. How can I track my service status?
You can track technician assignment, service status, and history through your online dashboard or the mobile app.
10. How do I raise a complaint or give feedback?
You can submit feedback or complaints via the 'Feedback & Complaints' section in your app or account dashboard.
